đźšš 1. Delivery Boy Tracking Improvement
Currently, only a straight line is shown between the delivery boy and customer on the map, which is causing confusion.
Request: Please update the tracking system to show the actual route and live movement of the delivery boy on the map.
This will:
• Help customers track accurately
• Guide the delivery boy to the exact location
• Reduce unnecessary calls and delays
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đź’° 2. Tip Option for Delivery Boy
It would be great to add an optional “Tip the Delivery Partner” feature for customers during or after delivery.
This will:
• Motivate delivery boys
• Encourage better service
• Show appreciation from customers
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📞 3. Help / Complain Option
Please include a “Help” or “Complain” button for customers in case:
• There’s a delay
• Order is incorrect
• Delivery boy can’t be reached
This should allow them to quickly raise an issue, which we can monitor and resolve promp